Why do I have empty calendar activities in Outlook after I sync with SmartSimple?

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Q: Why do I have empty calendar activities in Outlook after I sync with SmartSimple?

IMAGE:Empty_calendar.GIF

A: This is commonly a result of UTA activities which are not using the standard fields for the Start Date and End Date.

When configuring UTA activities, there are a set of standard fields which can be enabled. If you do not use the Start Date and End Date, SmartSync does not sync data based upon custom fields storing dates.

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