Using Group Email in Applicant Tracking

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As part of any update process you may also want to email the applicants. The technique for a group email is similar to a group update.

  • Select the Applicant status you wish to email.
  • Click the Group Email button.

Exceptions to a Group Email

Applicants will not be emailed if:

  • They have already been sent an email for this assignment status.

If you have previously declined one group of applicants, you don’t have to worry about the same applicants receiving a second decline notification when you decline the next group

  • If you have indicated that an applicant should not receive any group emails.

If you manually associate some applicants to a job, you don’t need to worry about them receiving decline notifications when they are not aware that they have been assigned.

Example – Group Email

This example will send a decline email to all the applicants that have been previously assigned.

This example used a decline email template.

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Each “variable” in this template will be replaced with the actual values for applicant, job, and your company details.

1. Click the Declined by HR status.

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2. Click the Filter button.

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The single applicant is displayed.

3. Click the Group Email button.

The Group Email window displayed.

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The Group Email window consists of the following fields and buttons:

  • Templates - All public email templates within your copy of SmartSimple.
  • Recipients - List of potential recipients of this email. You can enable or display each recipient individually. The group email status for each recipient is also displayed. If the applicant has previously received an email associated to this assignment stage, then their record will not be selected.
  • From Address - The email address of the sender.
  • Save As Event - Stores the email as an activity event in the applicant profile.
  • Send button - Sends the email to the selected recipients.

4. Click the Decline template.

The decline email is displayed in the preview pane.

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You can see how any email will look by clicking on the username.

5. Click on the first name of the applicant.

Their details are displayed in the preview window.

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6. Click the Save As Event check box.

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7. Click the Send button.

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The applicant assignment record has been updated to indicate that an email has been sent.

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As the Save as Event check box was selected, this event has been added to the applicant profile.

8. Click the Applicant name.

The Applicant details are displayed in the bottom pane of the window.

9. Scroll to the bottom of the applicant details window.

The email you just sent has been logged as an event.

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